These Terms of Service ("Terms") govern your access to and use of the website and services provided by Interlock Solutions LLC ("Interlock," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.
Services
Interlock provides an AI-native customer relationship management platform ("Elevate") and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.
Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating an account and to keep that information up to date.
Acceptable Use
You agree not to use our services to violate any applicable laws or regulations, infringe upon the rights of others, transmit malicious code, attempt to gain unauthorized access to our systems, or interfere with the proper functioning of our platform.
Data Ownership
You retain all ownership rights to the data you upload to or create within the Elevate platform. We process your data solely to provide our services and will not use it for any other purpose without your consent. You grant us a limited license to process your data as necessary to operate the platform.
Intellectual Property
The Interlock name, Elevate name, logos, and all related trademarks, service marks, and trade names are the property of Interlock Solutions LLC. Our platform, including its design, features, and underlying technology, is protected by intellectual property laws.
Limitation of Liability
To the maximum extent permitted by law, Interlock shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
Termination
Either party may terminate these Terms at any time with 30 days written notice. Upon termination, you may request an export of your data within 90 days. After that period, we may delete your data in accordance with our retention policies.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Fairfax County, Virginia.
Contact
For questions about these Terms, please contact us at legal@interlocksolutions.co.